"Despite living through possibly the worst economic recession since the Great Depression, some offices may still be filled with truly
motivated people—energetic, driven, ambitious, hard-working, competitive. These are just the sort of traits needed to turn a company around. But most CEOs these days are struggling to figure out how to deal with downsized workforces populated with employees who suffer from a long list of a very different variety of social characteristics. Among them: dread, apathy, passivity, carelessness, and possibly even resentment. . . ."
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